Shipping is free for orders over $25. Free shipping is sent via the USPS and generally arrives within 2 - 5 days of shipment.
Shipping for orders below $25 will be calculated at checkout.
Priority Mail, FedEx and USPS are available at checkout.
Of course, we love our friendly northern neighbors! It is $10 to ship to Canada. We cannot be responsible for customs or taxes.
Yes, we do ship internationally. The rate depends on the country and the service you choose. We are not responsible for tax or customs fees.
Yes, of course. We stand behind all of our jewelry, and we certainly want you to be happy.
We will replace any defective jewelry within 30 days and will accept returns on all jewelry within 30 days in unworn and re-sellable condition.
To return your product, please send us an email at email@example.com with "returns" in the subject box. We will instruct you further from there.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed or mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return and you may contact him/her to receive the gift card.
Please contact us with any further questions or inquiries:
Our delicate designs are cut from 201 Stainless Steel. Our necklace chains are made from stainless steel.
Stainless steel jewelry is relatively care free. However, these are delicate designs and you should store them carefully either in the jewelry box they came in or a good quality jewelry box of your own.
Please take care not to bathe, use lotions or chemicals on the jewelry as most metals do best without coming into contact with these.
We'd love to hear from you with questions, concerns or just to hear how much you love your Caryn Rachel designs! Call us at 443-402-4161, or send an email to firstname.lastname@example.org. You can also find us on Facebook, Instagram, and Pinterest.